Refund Policy for CrackTarget.com

Effective Date: June 2, 2025

CrackTarget (www.cracktarget.com) (www.cracktarget.com) is committed to ensuring your satisfaction with our study materials and courses for Indian government exams, including UPSC, BPSC, UPPSC, SSC, and other related examinations.
This Refund Policy outlines the terms and conditions for refunds and cancellations for purchases made on our website.

1. Eligibility for Refunds

Refunds are available under the following conditions:

• Timeframe: Refund requests must be submitted within 7 days from the date of purchase.
• Non-Usage: The course or study materials must not have been accessed, viewed, or downloaded. Access is determined by login activity or download records.
• Valid Reason: You must provide a valid reason for the refund request (e.g., incorrect purchase, technical issues preventing access).
• Refunds are not available for promotional offers, discounted courses, or free resources provided as part of a purchase.

2. Refund Process

To request a refund, follow these steps:

• Contact us at cracktargetweb@gmail.com with your order details, including order number, purchase date, and reason for the refund.
• Our team will review your request within 5 business days and verify eligibility based on the conditions above.
• If approved, the refund will be processed to your original payment method within 10 business days. You will be notified via email once the refund is completed.

3. Non-Refundable Items

The following are non-refundable:

• Courses or study materials that have been accessed, viewed, or downloaded.
• Video content accessed on our platform or via our YouTube channel (https://www.youtube.com/@CrackTarget).
• Free resources, sample materials, or promotional items provided at no cost.
• Purchases made after the 7-day refund period has expired.

4. Cancellations

• You may cancel your enrollment in a course within 7 days of purchase, provided the course has not been accessed. Cancellation requests follow the same process as refund requests (see Section 2).
• After cancellation, access to the course will be revoked, and a refund will be issued if eligible.

5. Technical Issues

If you experience technical difficulties accessing our courses or materials, please contact us at cracktargetweb@gmail.com immediately. We will work to resolve the issue promptly. If the issue cannot be resolved, you may be eligible for a refund, subject to our discretion and verification.

6. Changes to This Refund Policy

We may update this Refund Policy periodically to reflect changes in our services or legal requirements. Updates will be posted on this page with a revised effective date. Continued use of our website or services after changes constitutes your acceptance of the updated policy.

7. Contact Us

For refund requests, questions, or concerns about this Refund Policy, please contact:
Email: cracktargetweb@gmail.com
Grievance Officer: [To be designated, contact via email above]